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Supported Stakeholders and Roles

Gohorto serves a diverse ecosystem of stakeholders, each with specific needs, permissions, and workflows. Understanding these roles helps you navigate the platform effectively and leverage features designed for your specific use case.

Primary Stakeholder Groups

1. Beneficiaries (Startups, SMEs, and Entrepreneurs)

Who They Are: Entrepreneurs and small business owners participating in the incubation program, using the platform to access resources, track progress, and manage their business development.

Key Responsibilities: - Create and maintain startup profiles - Submit applications to programs - Complete assigned tasks and milestones - Track progress and KPIs - Communicate with mentors and coaches - Attend training sessions and events - Submit required forms and documentation

Key Features Available: - Startup profile management - Application submission and tracking - Task and project management - Appointment booking with mentors - Progress dashboards and KPIs - File sharing and collaboration - Form submission

Documentation: See For Startups / SMEs / Entrepreneurs

2. Service Providers (Mentors and Coaches)

Who They Are: Trainers, mentors, and consultants who offer services such as training, mentoring, and business development support to startups within the incubation program.

Key Responsibilities: - Accept or manage assigned startups - Conduct mentorship sessions - Provide feedback and recommendations - Track startup progress - Provide reports and recommendations - Manage availability and events

Key Features Available: - Startup portfolio management - Session scheduling and management - Progress tracking tools - Feedback and recommendation systems - Reporting capabilities - Availability management

Documentation: See For Mentors and Coaches

3. Investors

Who They Are: Individual investors, angel investors, venture capitalists, funds, and investment firms seeking opportunities and conducting due diligence.

Key Responsibilities: - Browse and review startup portfolios - Conduct due diligence reviews - Engage with founders and teams - Track investment opportunities - Generate investment reports - Monitor portfolio companies

Key Features Available: - Startup portfolio access - Due diligence tools - Document review capabilities - Communication with founders - Investment tracking - Reporting and analytics

Documentation: See For Investors

4. Trainees

Who They Are: Individuals participating in training programs, courses, or educational initiatives offered through the platform.

Key Responsibilities: - Enroll in training programs - Access learning materials - Complete assignments and assessments - Track learning progress - Participate in training sessions - Receive certificates upon completion

Key Features Available: - Course enrollment - Learning material access - Assignment submission - Progress tracking - Certificate management - Training calendar

Documentation: See For Trainees

5. Program Hosts (Incubator Managers & Admins)

This category includes several types of organizations and individuals who launch and manage programs:

5.1 Administrators

Who They Are: Individuals responsible for setting up and maintaining the platform, managing user roles, and ensuring system security.

5.2 Incubator Managers

Who They Are: Professionals overseeing the incubation process, managing multiple startups, and ensuring that all projects and tasks are on track.

5.3 Organizations (Incubators, Accelerators, Universities, Corporates, etc.)

Gohorto serves various organizational types:

Who They Are: Organizations that provide structured programs to support startup growth, including workspace, mentorship, funding connections, and resources.

Key Responsibilities: - Launch and manage incubation/acceleration programs - Onboard and manage startups - Coordinate mentors and coaches - Monitor program performance - Generate program reports - Manage program resources

5.2 Universities

Who They Are: Educational institutions running innovation, entrepreneurship, or research commercialization programs.

Key Responsibilities: - Manage student and faculty entrepreneurship programs - Coordinate academic and industry partnerships - Track program outcomes and research impact - Manage training and educational content

5.3 Corporations

Who They Are: Large companies running corporate innovation, intrapreneurship, or startup partnership programs.

Key Responsibilities: - Manage innovation challenges and programs - Coordinate with external startups and partners - Track innovation metrics and ROI - Manage corporate resources and budgets

5.4 Banks and Financial Institutions

Who They Are: Banks and financial institutions supporting entrepreneurship through specialized programs, grants, or loan programs.

Key Responsibilities: - Manage entrepreneurship support programs - Track program participants and outcomes - Coordinate with partners and service providers - Generate compliance and impact reports

5.5 Funds & Venture Capitals (VCs)

Who They Are: Investment firms managing portfolio companies and conducting due diligence on potential investments.

Key Responsibilities: - Manage portfolio company relationships - Conduct due diligence on potential investments - Track portfolio performance - Coordinate with portfolio companies

Common Features for All Program Hosts: - Program creation and configuration - User and role management - Application management - Project and task management - Reporting and analytics - System configuration - Integration management

Documentation: See For Program Hosts

Role-Based Permissions

Gohorto implements a comprehensive role-based access control (RBAC) system that ensures users only have access to features and data relevant to their role. Permissions are typically configured by program administrators and can be customized based on program needs.

Permission Categories

  • View: Ability to view information and data
  • Create: Ability to create new records or content
  • Edit: Ability to modify existing records
  • Delete: Ability to remove records
  • Manage: Full administrative control over specific areas

Common Permission Patterns

Role Typical Permissions
Startup View own profile, create applications, manage own tasks, book appointments
Mentor View assigned startups, create sessions, provide feedback, view reports
Investor View startup portfolios, access documents, communicate with founders
Trainee Enroll in courses, access materials, submit assignments
Program Admin Full access to program configuration, user management, and reporting
System Admin Full platform access including system settings and integrations

Cross-Role Interactions

Gohorto facilitates various interactions between different stakeholder roles:

Startup ↔ Mentor

  • Appointment scheduling
  • Session management
  • Feedback exchange
  • Progress reviews

Startup ↔ Investor

  • Portfolio browsing
  • Due diligence reviews
  • Direct communication
  • Document sharing

Startup ↔ Program Host

  • Application submission
  • Progress reporting
  • Resource access
  • Program compliance

Mentor ↔ Program Host

  • Startup assignment
  • Progress reporting
  • Program coordination
  • Resource sharing

Role Switching

Some users may have multiple roles (e.g., a mentor who is also an investor, or a startup founder who becomes a mentor). Gohorto supports role switching, allowing users to access different dashboards and features based on their active role.

Learn More: See Role Selection and Switching

Next Steps