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Multi-Tenancy & White-Labeling

Gohorto is designed as a multi-tenant platform where each organization (tenant) operates in an isolated workspace with its own branding, users, and program data.

Tenant isolation (what it means)

  • Data boundaries: one tenant cannot access another tenant’s data.
  • Configuration boundaries: tenant-specific settings, templates, and policies.
  • Operational boundaries: background jobs and workloads are managed so one tenant’s activity does not degrade others.

White-labeling

  • Custom domains: host your tenant on a branded domain (where configured).
  • Brand identity: logo, colors, and consistent experience across the portal.
  • Email branding: templates and sender identity aligned to your organization.
  • Start with a staging tenant to validate workflows and templates
  • Finalize branding and policy pages before applications open
  • Validate role access with test accounts for each stakeholder group