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Frequently Asked Questions (FAQ)

Common questions and answers about using Gohorto.

General Questions

What is Gohorto?

Gohorto is a comprehensive digital platform for managing incubation, acceleration, innovation, and due diligence programs. It connects startups, mentors, investors, trainees, and program hosts in a unified ecosystem.

Who can use Gohorto?

Gohorto serves startups, SMEs, entrepreneurs, mentors, coaches, investors, trainees, incubators, accelerators, universities, corporations, banks, and VCs.

How do I get started?

Complete your profile setup, explore your dashboard, and follow role-specific getting started guides in the documentation.

Account Questions

How do I reset my password?

Use the "Forgot Password" link on the login page. You'll receive an email with instructions to reset your password.

Can I have multiple roles?

Yes, some users can have multiple roles. Use the role switcher to switch between roles if you have access to multiple.

How do I update my profile?

Go to your profile page and click "Edit Profile". Make your changes and save.

Program Questions

How do I apply to a program?

Browse available programs, review program details, and click "Apply Now" to start the application process.

How do I track my application status?

Go to the "Applications" section to view all your applications and their current status.

What happens after I'm accepted?

You'll receive notification of acceptance and onboarding information. You can then access program resources and begin participating.

Feature Questions

How do I book an appointment with a mentor?

Go to "Appointments" section, browse available mentors, select a mentor, choose a time slot, and confirm booking.

How do I submit assignments?

Go to the "Assignments" section, open the assignment, complete the work, and submit through the platform.

How do I access learning materials?

Go to your enrolled course, navigate to "Materials" section, and access available resources.

Technical Questions

What browsers are supported?

Gohorto supports modern browsers including Chrome, Firefox, Edge, and Safari. Use the latest version for best experience.

Is there a mobile app?

Gohorto is accessible via web browser on mobile devices. Check if a dedicated mobile app is available for your program.

Can I use Gohorto offline?

Most features require internet connection. Some materials may be downloadable for offline access.

Support Questions

How do I contact support?

Use the support feature in the platform or see the Support page for contact information.

Where can I find more help?

Browse the documentation, check the FAQ, or contact support for assistance.

Next Steps